FREE shipping worldwide, fully insured.
All
orders will be shipped free by registered mail, and delivered
within 8 -14 days depending on their destination.
Orders over 2000$ will be shipped FREE with FedEx.
Orders over 5000$ will be shipped FREE with the diamond
courier, Malca-amit, and delivered within 2 – 3
days.
To see Malca-amit’s web site go to:
www.Malca-amit.com
EXTRA OPTIONS:
The diamond courier Malca-amit can also be used on
request for orders less than $ 5000 at a cost of $189.
2 – 3 day delivery worldwide.
If the requested item is in stock, it will be shipped
within 48 hours after payment has been received.
Customized orders can take one to three weeks, depending
on the requirements of each individual design.
We offer a 30-day return policy so our customers
can purchase with
confidence knowing they will have sufficient time to
return goods if they are not completely satisfied.
If for any reason you are not satisfied with your purchase,
you can return
the item for a full refund less shipping and handling.
If you exchange an
item, all shipping and handling costs of the replacement item will be waived.
Custom-made
jewelry that has been designed to the customer's specifications can also
be returned,
but the amount refunded will cover only the cost of the stones,
and not the rest of the jewelry.
RETURN PROCESS
Items must be returned within 30 days of the day they
were received.
They must also be in their original condition. Damaged, worn,
used, resized, altered, or engraved items cannot be returned.
All returned items must show a Return Authorization number.
Please email us at sales@twin-diamonds.com and
you will be given a Return Authorization Code.
Write this code in small letters on the outside of the package.
All items must be insured and returned by registered mail.
If an item was shipped to you by the diamond courier,
Malca-amit, you may
return it in the same way.
Twin-Diamonds will
not be responsible for the loss or damage of any return shipments.
 |
|
|
| 30 Days Return Policy |
We offer a 30-day return policy so our
customers can purchase with confidence knowing they will
have sufficient time to return goods if they are not
completely satisfied.
If
for any reason you are not satisfied with your purchase,
you can return the item for a full refund less shipping
and handling. If you exchange an item, all shipping and
handling costs of the replacement item will be waived.
Custom-made
jewelry that has been designed to the customer's specifications
can also be returned, but the amount refunded will cover
only the cost of the stones, and not the rest of the jewelry.
RETURN PROCESS
Items must be returned within 30 days of the day they
were received. They must also be in their original condition.
Damaged, worn, used, resized, altered, or engraved items
cannot be returned.
All
returned items must show a Return Authorization number.
Please
email us at sales@twin-diamonds.com and you will be given
a Return Authorization Code.
Write
this code in small letters on the outside of the package.
All
items must be insured and returned by registered mail.
If
an item was shipped to you by the diamond courier, Malca-amit,
you may return it in the same way.
Twin-Diamonds will not be responsible for the loss or
damage of any return shipments.
|
|
|
|