Collection and Use of Information
In order to fulfill our customers’ orders, and to enable us to contact users when necessary, we request information on our order forms such customers' names and shipping addresses, and financial information, such as credit card numbers, expiration dates, etc. This information is used for billing purposes only, and is treated with total confidentiality. Twin-Diamonds.com will never sell, share, or rent any user information to any other organization or individual.

Cookies
cookie is a piece of data containing information about Internet users that is stored on the users' hard drive. Twin-Diamonds uses cookies to enable customers to use our web site more easily. For example, by setting a cookie on a user’s hard drive, that user needs to log in using a password only once, thereby saving time while on our site. Users who reject cookies may still use our site, but their access will be limited in some areas. For example, they will not be able to participate in any of our sweepstakes, contests or monthly draws. Furthermore, cookies enable us to track and target users according to their interests, thereby enhancing their experience on our site. Twin-Diamonds’ cookies are in no way linked to any personally identifiable information.

Newsletters
Twin-Diamonds.com invites users to subscribe to our newsletter by filling in our on-line registration form

Tell A Friend
If users elect to participate in our referral service by informing us of friends who may be interested in our site, we ask them to provide their friends' names and e-mail addresses. Twin-Diamonds.com will automatically send the friends a one-time, e-mail inviting them to visit the site.

Security
This web site takes every precaution to protect our users' information.
All sensitive information submitted by users via this web site is protected both on-line and off-line. When users are asked to enter sensitive information on our registration or order form (such as credit card numbers and/or social security numbers), that information is encrypted and protected using SSL 128, the best encryption software in the industry. All of our web site's secure pages, such as our order form, are indicated by the closed-lock icon that appears on the bottom of the page in web browsers such as Netscape Navigator and Microsoft Internet Explorer. To learn more about SSL, follow this link:
www.thawte.com/support/malachi/contents.html
As well as using SSL encryption to protect sensitive information on-line, we also do everything in our power to protect user-information off-line. Access to all personally identifiable information about our customers is heavily restricted in our offices. Only those employees who need user information to perform specific jobs (for example, our billing clerk or customer service representative) are granted access. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to re-gain access to any restricted information. Furthermore, all of our employees are kept informed of our security and privacy practices with regular updates and retraining every quarter, and whenever any new policies are introduced. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

Customers who have any questions about the security at our web site, can contact us by e-mail at: sales@twin-diamonds.com

Site and Service Updates
From time to time, we send messages announcing site and service updates. Members can unsubscribe from these announcements, they contain important information about our services, as well as information requested by users themselves. We also communicate with users regarding issues relating to their accounts via e-mail or phone.

Correcting and Updating Personal Information
If there are changes to a user's personally identifiable information (for example, their addresses or zip codes), or if a user no longer desires our services, we will provide a way of correcting, updating or removing that user's personal information from our data base. This can usually be done at the member information page, or by e-mailing Customer Support.