FREE shipping worldwide, fully insured.
All
orders will be shipped free by registered mail, and delivered
within 8 -14 days depending on their destination.
Orders over 2000$ will be shipped FREE with FedEx.
Orders over 5000$ will be shipped FREE with the diamond
courier, Malca-amit, and delivered within 2 – 3
days.
To see Malca-amit’s web site go to:
www.Malca-amit.com
EXTRA OPTIONS:
The diamond courier Malca-amit can also be used on
request for orders less than $ 5000 at a cost of $189.
2 – 3 day delivery worldwide.
If the requested item is in stock, it will be shipped
within 48 hours after payment has been received.
Customized orders can take one to three weeks, depending
on the requirements of each individual design.
We offer a 30-day return policy so our customers
can purchase with
confidence knowing they will have sufficient time to
return goods if they are not completely satisfied.
If for any reason you are not satisfied with your purchase,
you can return
the item for a full refund less shipping and handling.
If you exchange an
item, all shipping and handling costs of the replacement item will be waived.
Custom-made
jewelry that has been designed to the customer's specifications can also
be returned,
but the amount refunded will cover only the cost of the stones,
and not the rest of the jewelry.
RETURN PROCESS
Items must be returned within 30 days of the day they
were received.
They must also be in their original condition. Damaged, worn,
used, resized, altered, or engraved items cannot be returned.
All returned items must show a Return Authorization number.
Please email us at sales@twin-diamonds.com and
you will be given a Return Authorization Code.
Write this code in small letters on the outside of the package.
All items must be insured and returned by registered mail.
If an item was shipped to you by the diamond courier,
Malca-amit, you may
return it in the same way.
Twin-Diamonds will
not be responsible for the loss or damage of any return shipments.
Evaluating Natural Gemstones
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You're
planning to buy your friend some gemstone jewelry but you have no idea which
stones are of good quality. You don't want to purchase a ring or bracelet
just because the salesperson says its good quality. How do you know what
to buy? Read our suggestions below and hopefully it will help you next
time you walk in a store to purchase natural gemstone jewelry.
Different laboratories have different methodologies for evaluating natural
gemstones. However, here are some of the basic categories used to judge a
stone's quality:
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Color - Even the same gem can reflect different shades of color with different
lighting. On average, though, the more vivid the color, the better the
grade. A darker, richer green gemstone would usually rate better than a
duller, paler green. The same holds true for other colors - a vivid
purple hue would rate higher than a dimmer purple stone. An exception
would be if you were specifically looking for a near colorless natural
gemstone. Keep in mind, however, that the final determinant might be your
own personal preference. If you prefer light green instead of the darker
shade of green, then choose the natural gemstone color you like the most.
-
Tone - Closely related to color, tone describes the overall stone's lightness
or darkness. That's important because you don't want too light of a tone
because that would sacrifice richness of color; on the other hand, if the stone
is too dark, you lose its transparency.
-
Clarity - This refers to the stone's inclusions, or inherent flaws. The
fewer amount of inclusions that a natural gemstone has, the higher the
clarity. However, there are cases where inclusions can be favorable as in
the natural occurring inclusions 'Jardins' in emerald gemstones.
-
Cut/finish - Cut refers to the overall appearance of the stone. Stones
are either cut as smooth, dome shaped designs, or as facets (small flat
windows). Finish refers to the polish of the natural gemstone.
-
The Symmetry in a color Gem stone is not important,
because in many cases, the color is in one certain point in the stone, and that
point may not be cut, otherwise the stone can lose it's color.
So in many cases the stone is not symmetric in the bottom.
-
Brilliancy - Although usually associated with diamonds,
brilliancy, or the amount of white light that reflects back to you, is
important. The greater percentage reflection, the better the stone.
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